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 Shipping policy
 
 

 Shipping and Delivery Policy for AcessoTec
 
 

 Effective Date: October 22, 2024
 
 

 At AcessoTec, we specialize in delivering digital software and remote services solutions, particularly related to international payment systems. All products and services sold on cessotec.com.br are provided digitally, and no physical shipping is involved. This Shipping and Delivery Policy outlines the terms regarding the automatic delivery of software after purchase.
 
 

 1. Digital Software Delivery  

 Upon successful payment, the software you purchase will be delivered automatically to the email address provided during the checkout process. Delivery is instant, and you will receive a download link or access instructions in your email.
 
 

 Delivery Time: Immediate, upon payment confirmation.  

 Delivery Method: Software is delivered via email containing a secure download link or through access credentials for our platform. Services will be delivered via remote assistance.  

 Please ensure that the email address you provide is accurate, as all software and license information will be sent to that email.
 
 

 2. Download Issues  

 If you encounter any issues during the download or if you do not receive the download email within a few minutes of completing your purchase, please check your spam/junk email folder. If the email is not found there, contact our customer support team at support@acessotec.com.br for assistance.
 
 

 3. License and Activation  

 Certain software products may require activation using a license key. The license key and instructions on how to activate the software will be included in the delivery email. If you encounter any issues with activation, please reach out to our support team for assistance.
 
 

 4. Refunds and Exchanges  
 

 Since our products are digital and delivered instantly, we generally do not offer refunds or exchanges. Please review our Refund Policy for more details.
 
 

 5. Customer Support  

 Our customer support team is available to help with any issues related to the delivery or usage of our software. You can contact us via:
 
 

 Email: support@acessotec.com.br  

 Tel.: New York (+ 1 917 6957469)  

 Hours: Monday to Friday, 9:00 AM to 6:00 PM (PST)  

 
 

 6. Contact Us  

 If you have any questions or need further assistance regarding the delivery of our software products, please contact us at:
 
 

 AcessoTec

 


 Email: support@acessotec.com.br

 


 Tel.: New York (+ 1 917 6957469)

 Tel.: Brazil (+55 47 98819 3496)

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